I have a Three JS scene, that loads a PCD model on this url:
On my machine the model renders correctly. But some users are complaining that the model does not render on their machine.
A pointer is that when these users turn OFF the option “Use hardware acceleration when available”. The model does render (Although with lower performances).
Can anybody point me what could the issue be here? There is no error on the console when the model does not render, so I’m a bit lost on where to search for answers on this.