How to make lookAtme in matrix

I have a merged threejs model of text and plane. I want to create a function so that this model is always facing us. But what happens is the direction is not appropriate. I’m here using Autodesk Forge, but I think operating it will be the same. This is my code.

 const box = new THREE.PlaneGeometry(2, 2);
    const texture = THREE.ImageUtils.loadTexture(
    const globalMaterial = new THREE.MeshBasicMaterial({
      map: texture,
      side: THREE.DoubleSide,
    const textGeometry = new THREE.TextGeometry(`Id : ${dbId}`, {
      font: "monaco",
      size: 1,
      height: 0,
      curveSegments: 3,

    let restricted = new THREE.Geometry();
    const boxMesh = new THREE.Mesh(box, globalMaterial);
    const textMesh = new THREE.Mesh(textGeometry, globalMaterial);
    // boxMesh.matrix.makeRotationX(-4.7);
    // textMesh.matrix.makeRotationX(-4.7);
    textMesh.matrix.setPosition(new THREE.Vector3(-3, 0, 5));

    restricted.merge(boxMesh.geometry, boxMesh.matrix);
    restricted.merge(textMesh.geometry, textMesh.matrix);
    const restrictedGeo = new THREE.BufferGeometry().fromGeometry(restricted);
    this.restrictedArea = new THREE.Mesh(restrictedGeo, globalMaterial);

    this.restrictedArea.matrix.setPosition(new THREE.Vector3(x, y, z));
    this.restrictedArea.dbId = dbId;
  lookAtMe(modelBuilder, mesh) {